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Please note, in order to apply you need to be in a commutable distance from London.

Store Manager - London, Dover house

London
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Job ID 1057430 Job category Food Stores Hours per week 39 Closing date 06-10-2025 Salary £34,650 - £38,500 per annum plus great benefits

Store Manager: London, Dover House

Location: London, Dover House - Lower Marsh

Salary: £34,650 - £38,500 per annum plus great benefits

Permanent 

We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.

As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. 

In this role, you can expect to:

• Empower your team to deliver great service, personally promoting the Co-op difference to customers and members

• Build an inclusive culture where everyone can speak up and share their views

• Develop your team through regular performance conversations to help them reach their potential

• Make sure the store is safe, legal and operational

• Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes

You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need:

• Resilience and great problem solving skills 

• The ability to understand and analyse commercial information

• Willingness to roll up your sleeves and support the team with delivery of store activities 

In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service)

You’ll also get:

• Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store

• A pension with up to 10% employer contributions

• Wagestream app – giving access to a percentage of your pay as you earn it

• Cycle to work scheme

• Coaching and training to support your career development

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.  

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at
jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you'll need to complete two online assessments.  It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.


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Benefits

  • Holidays starting from 36 days holiday per year (includes bank holidays)
  • 30% off Co-op branded products in our food stores
  • Pension with up to 10% employer contributions
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
  • Services to support your physical, mental and financial wellbeing

Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

  • Driving Innovation
  • Forging Relationships
  • Co-operation
  • Inspirational Communication
  • Supporting Change
  • Speaking Up

What you'll do as a Store Manager (Food Retail at Co-op)

Our Food Retail teams are the face of Co-op. If you’re welcoming, friendly, and helpful, you’ll thrive here. The day is busy, but our colleagues work together to get things done and give our customers a great in-store experience. Whether you’re a Customer Team Member, Customer Team Leader, or Store Manager, we’ll reward you by supporting your financial, physical, and mental wellbeing, and give you the tools to own your development and your career. That’s our promise to you.

Our Co-op culture

At Co-op you’ll be welcomed and included, cared for inside and outside of work, and empowered by supportive leaders.

Smiling employee working in a retail environment

We’re all in this together and at Co-op, we always look out for each other.

Smiling employee working in a retail environment

We’ll do all we can to help you create a great work/life balance.

Smiling employee working in a retail environment

If you experience abuse or harassment in the workplace, we’ll support you.

Smiling employee working in a retail environment

Your manager won’t solve all your problems, but they’ll understand and empower you.

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Careers in food retail

Joining us in Food retail means being the friendly face for our customers. Whatever your role, we’ll support you to step up, own your future, and shape your Co-op career.

As a Customer Team Member at Co-op, you’ll be part of a business that’s truly different. There’s lots to do in this role, with plenty to keep you busy during your shifts. From giving our customers a great in-store experience to preparing bakery products and promoting our membership offer, every day is different. If you’re looking to kick-start your retail career, this opportunity could be perfect for you.

As a Customer Team Leader, you’ll help maintain our high standards while supporting your store colleagues to be their best. You’ll assist the Store Manager and make sure your store is always safe. You’ll also take pride in keeping the store well-stocked and looking great, leading by example and doing the right thing. If you’re looking to build a rewarding career in retail, this could be the perfect opportunity.

If you have a strong sense of community, commercial awareness, and leadership skills, our Store Manager opportunity might be what you’re looking for. As a Store Manager at Co-op, you’ll lead your team and make sure everyone works together to deliver a great in-store experience for our customers. While the role comes with its challenges, with exciting opportunities for growth, it’s one of the most rewarding careers in retail.

You’ll lead a large team of Store Managers across around 20 stores. You’ll inspire your team to deliver a great customer experience, drive sales, and contribute to their communities. This is about more than managing stores – you’ll help to bring our strategies to life through exciting projects and programmes. With plenty of support and the freedom to develop, this is a great opportunity to grow your career in retail.

How to apply

Apply to join us on this page. We welcome people from all walks of life to join us, because your background doesn’t define your potential.

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Applying for a job

You can apply for a job with us quickly and easily on your laptop or phone. It doesn’t matter what you’ve done before or if you have little experience — it’s all about matching our values and bringing your passion, motivation and capabilities to your new role.

You’ll need to complete some online assessments that measure how well your behaviours, values and motivations match up to the job you’re applying for. The tests will take around 20-25 minutes to complete and you’ll need to finish them before you can submit your application.

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Phone call

If you meet the minimum requirements for the role, you’ll get a phone call from our resourcing team. We'll ask a few questions to make sure you're a good fit, and we'll give you the opportunity to ask questions about the job you've applied for.

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Interview

If you pass your online assessment and short phone call, you’ll be asked to come to one of our stores for an interview.

We’ll send you an email for you to choose a date and time for your interview online – but if you can’t make it, don’t worry, you can provide the Hiring Manager times of when’s best for you. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

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Your decision

If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

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Career Development Hub

If you want to be better prepared for the application process, whether you’re applying for a job at Co-op or somewhere else, our Career Development Hub gives you free access to tools that can help.

Build your CV, practice interview techniques and psychometric tests, or take quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.

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