
Wills and Estate Planning Paralegal
United Kingdom/ RemoteWill Writer
£25,000 - £28,000 dependent on experience, plus excellent benefits (Work Level 6B)
Remote, UK wide - or on site at our offices if preferred
We're looking for will writers and experienced estate planning paralegals to join our team.
At Co-op Legal Services we're passionate about developing our colleagues. We offer internal trainee solicitor programmes with a bias towards estate planning as well as plenty of opportunities for progression. You'll gain exposure to a variety of cases, allowing you to build on your knowledge within a supportive team. So if you have the skills we need, we can offer you the exciting opportunity to build a rewarding career with us.
Why this job matters
You’ll play a key part in helping people plan for the future. From start to finish, you’ll manage estate planning cases, taking the time to understand each client’s needs and draft wills and other important documents with care. You’ll be there to offer support and guidance remotely, providing the best service to our clients.
What you’ll do:
• document and write wills of various complexity, write powers of attorney and other estate planning documentation, making sure all paperwork is accurate and professionally written
• communicate with clients and external partners via the phone and written communication throughout each case
• manage an incoming case load and work with those parties involved towards the successful completion of a case
• accurately maintain client records and correspondence on our systems, making sure that all compliance and regulatory standards are met
This role would suit people who have:
• previous experience of drafting wills and advising clients relating to estate planning matters
• some experience of managing cases
• the ability to build positive relationships and a passion for providing outstanding customer service
• a high level of attention to detail
• the ability to prioritise and manage your own caseload to deliver against targets
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
• competitive salary
• coaching, training and support to help you develop
• pension with up to 10% employer contributions
• annual incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• discounts on Co-op products and services
• free support for your mental, physical, and financial wellbeing
• Wagestream – a money management app that gives you access to a percentage of your salary as you earn it
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.
Benefits
- Coaching, training and support such as study leave, to help you develop your skills and progress your career
- Pension with up to 10% employer contributions
- Incentive scheme up to 10% after probation
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- Wellbeing benefits to support your physical financial and mental health
- Discounts on Co-op products and services
Success profile
What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.
- Team-work
- Detail orientated
- Organisation
- Communication
- Relationship-building
- Adaptability
Your career at Co-op Legal Services
You’ll find career opportunities here whether or not you have legal qualifications. We offer a variety of routes into legal practice, a clear career progression framework, and early career options that provide a cost effective alternative to university.
We regularly recruit for qualified and non-qualified jobs, so whether you’re an experienced lawyer or someone who’s keen to explore the possibilities of a career in the law, you can make a difference here.

Our practice areas
You’ll join our wills & trusts department which is set up differently to traditional private practice law firms. Being a specialist team means we often deal with cases of varying complexity, and can provide our clients with an expert service. We also have specialist Probate, Family law, estate planning, and medical negligence teams, so if you want to gain exposure in another area of law they’ll be opportunity to do so.
Probate is the legal and financial process of dealing with the property, money, and possessions of a person who has died. We help and support thousands of bereaved people and families, many of whom have been previously supported by Co-op Funeralcare.
At Co-op Legal Services our will writing advisors discuss our customers' wishes, offer guidance and help to make a will that’s right for their circumstances.
Family law solicitors offer a wide range of family law legal services to our customers. Our areas of practice range from family law and divorce to legal separation and child custody.
Every year, our personal injury solicitors and litigation lawyers secure millions of pounds in compensation through personal injury claims for people injured in accidents through no fault of their own.
Our medical negligence solicitors specialise in recovering compensation for patients who have suffered medical negligence and medical accidents caused by healthcare professionals.
Application process
At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of our colleagues.

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