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Wills Case Supervision Lawyer

United Kingdom/ Remote
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Job ID 1055266 Job category Legal Hours per week 37.5 Closing date 13-10-2025 Salary Starting from £33,000 plus excellent benefits

Wills Case Supervision Manager
Starting from £33,000 plus excellent benefits and no billable targets (Work Level 6A). 
Flexible hours, part time minimum 22.5 hours or full time 37.5 hours available
Remote, or on site at our offices if preferred

We’re looking for a private client supervision manager to join our estate planning team at Co-op Legal Services. There’s no billable targets or chargeable hours within this role, so if you have the technical estate planning and will writing skills we’re looking for, we can offer you the opportunity to improve your work-life balance in an innovative and ethical legal business.

Why this job matters

In this role you’ll help us to continually develop our services and promote excellence across the team by making sure that Wills, Trusts and Lasting Power of Attorney documentation is accurate both legally and technically. You’ll build relationships with the wider team, answering queries and supporting with ad-hoc requests to make sure our clients have the best service possible.

What you’ll do

•    work alongside an established team of experienced solicitors and technical professionals, supporting the quality and active progression of files
•    no fee earning or chargeable hour targets are applicable for this role ensuring a focus on quality assurance
•    review the preparation of wills, trusts, and Lasting Powers of Attorney (LPA); making sure all documentation is legally and technically accurate and in keeping with client’s instructions
•    feed-back on those necessary changes that may be required to meet that client’s estate planning objectives
•    liaise closely with colleagues in the estate planning team throughout cases, providing feedback and technical support where required
•    provide quality assurance to make sure all compliance and regulatory standards and processes are consistently met

This role would suit people who have

•    qualified as a solicitor / CILEX / STEP or with equivalent experience 
•    strong technical knowledge in estate planning with solid legal and wills writing experience
•    experience with tax planning in the context of and incidental to a person’s lifetime planning 
•    a high level of accuracy and attention to detail 
•    great team-working skills with the ability to build positive relationships with a range of colleagues
•    strong written and verbal communications skills

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
•    coaching, training and support to help you develop 
•    pension with up to 10% employer contributions 
•    annual incentive scheme  
•    28 days holiday plus bank holidays (rising to 32 in line with service) 
•    discounts on Co-op products and services 
•    Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. 

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Benefits

  • Coaching, training and support to help you develop
  • No billable target or chargeable hours
  • Flexible working options
  • Pension with up to 10% employer contributions
  • Annual incentive scheme
  • 28 days holiday plus bank holidays (rising to 32 in line with service)
  • Discounts on Co-op products and services

Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

  • Team-work
  • Detail orientated
  • Organisation
  • Communication
  • Relationship building

Your career at Co-op Legal Services

You’ll find career opportunities here whether or not you have legal qualifications. We offer a variety of routes into legal practice, a clear career progression framework, and early career options that provide a cost effective alternative to university.

We regularly recruit for qualified and non-qualified jobs, so whether you’re an experienced lawyer or someone who’s keen to explore the possibilities of a career in the law, you can make a difference here.

Hear from our colleagues

Stephanie

Stephanie

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The estate planning department

You’ll join our Wills & Trusts department which is set up differently to traditional private practice law firms. Being a specialist team means we often deal with cases of varying complexity, and can provide our clients with an expert service. We also have specialist Probate, Family Law, Estate Planning and Medical Negligence teams so if you want to gain exposure in another area of law they’ll be opportunity to do so.

This role manages wills and estate planning cases end-to-end, with a primary focus on documenting and writing wills and powers of attorney with varying degrees of complexity.

This role leads the Case Managers and makes sure team performance and customer satisfaction is being achieved.

This role makes sure that the wills, trusts and lasting power of attorney documentation from the Case Manager is accurate both legally and technically to support the quality and progression of files.

This role leads the Wills Case Supervision Lawyers and makes sure team performance and customer satisfaction is being achieved.

This role heads up the entire department and has line management responsibility for the Technical Support Lawyers and seniors within the leadership team.

Application process

At Co-op, we’re passionate about doing great work for the communities we trade in. That means having the right people, from all walks of life and backgrounds, in our team to serve them. Take a look below how to become one of our colleagues.

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Applying for a job

You can apply for a job with us quickly and easily on your laptop or phone. It doesn’t matter what you’ve done before or if you have little experience - it’s all about matching our values and bringing your passion, motivation and capabilities to your new role.

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Online assessment

As part of your application you’ll need to complete an online assessment which will measure how well your behaviours, values and motivations match up to this role. It will take around 45 minutes to complete this. We will retain your score for 6-months, so you won't need to complete this again if you apply for any other roles during that time.

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CV Shortlisting

If you pass the assessment your CV will be reviewed by our Talent Acquisition team. If you meet the essential criteria for the role your CV will be sent through to the hiring manager to review.

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Interview

If you're selected for interview, you'll be sent an email for you to choose a date and time for your interview - but if you can't make it don't worry, you can reschedule your interview online up to 48 hours before your interview is due, or you can reach out to our Talent Acquisition team and we can try and accommodate a new time or date. Before your interview, we’ll send you a really helpful guide on how best to prepare, so nothing on the day should surprise you, and most importantly what proof you need to bring to prove your right to work in the UK.

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Your decision

If you’re successful at your interview, you’ll receive a phone call from the hiring manager you met to talk about your job offer. If you accept, we’ll then send your offer online via an email. Before anything can be processed, we'll need you to accept this offer online. This will start your journey into our Co-op.

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Help with your application

If you want to be better prepared for the application process, whether you’re applying for a job at Co-op or somewhere else, our Career Development Hub gives you free access to tools that can help.

Build your CV, practice interview techniques and psychometric tests, or take quizzes on ability, motivation, personality and resilience. It’s all designed to help you develop your skills and build your career.

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